For Suppliers
Existing Supplier?
Log on to the Supplier Portal here: booking.coachhire.com/supplierportal using the credentials provided by our Operations team or Head of Supply Network.
Interested in becoming a CoachHire.com supply partner?
We are one of the leading suppliers of coach, minibus and chauffeur services in the country, with a range of websites generating bookings for both consumer and business clients.
Our websites, strategic partnerships with national suppliers in the leisure industry and corporate contracts generate thousands of leads and millions of pounds of business every year ranging from single coach or minibus journeys up to large corporate events requiring dozens of vehicles.
There is no cost to you for our services
Click here to use the online form to register your interest.
So how does it work?
Our sophisticated computer systems record all enquiries and bookings from our clients, these are then matched against the information that you have given us, types of vehicle, geographic coverage etc., and the system emails matching jobs to you with a suggested price. You can accept the job “buy it now” if you are happy with the price or “bid” if you want to offer us a different price.
You only accept jobs at a price you feel is fair
How do I get paid?
When you first start working with us, we will pay you in advance, once you are comfortable we will move towards our standard credit terms, which are normally 14 days payment by BACS. This can be by stages, our finance team will be happy to discuss options with you. If there is a very large booking we are willing to vary payment terms to help cover your up front costs.
All we ask for is a VAT invoice so we can pay you
What happens if there is a problem on the job?
We all know that on occasion things can go wrong, there can be a problem with your vehicle, the driver makes a mistake or the passengers are unreasonable. The important thing here is communication, if you know a vehicle is going to be late or you have another problem let us know straight away, and we will try and help you. If there is impact on the customers we have a standard table of compensation to stop unreasonable claims.
If at any time your driver feels that passenger conduct is unacceptable and puts either the driver or the vehicle at risk, we will ALWAYS back your driver’s reasonable decision.
We communicate and work it out together
Is there paperwork?
We will ask you to agree to our terms and conditions, and send us copies of your Operators licence and insurance documents. We will email you full details of each booking so you can use this for your worksheet, and need contact details for the driver or your 24-hour response number before the job.
If we get a client complaint our customer service team will send you the full details, and we ask that you respond in two working days.
We keep it simple
What do I do now?
Click here to use the online form to register your interest.
Send us and email at [email protected] with copy of your operator’s license and public liability insurance document together with the following details of your service:
- Main operating address
- Email contact for quotes
- Telephone contact number
- Number of each type of vehicle in your fleet
This is enough to get you on our system and for us to start generating more work for you.
Alternatively please call our Operations Team on 020 3397 4460 (Option 2) and tell them you are interested in being a supplier, and they will guide you through the set-up process.
